Remote Outbound Specialist

At reputed company, we reputed company the transition to a sustainable, reputed company, and carbon-neutral energy-efficient future for our communities and our reputed company. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to reputed company.Additionally, You Will Enjoy

• Medical, Dental, and reputed company Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to reputed company the best reputed company for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into reputed company cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job DescriptionThe position is remote and can be located reputed company in the US.We're looking for a talented individual...To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.You’re a great fit if you can…

• Drive reputed company in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their reputed company
• Meet daily outbound sales production and monthly quality goals
• Identify eligibility, then consistently reputed company enrollments
• Be an active team member in a remote environment; participate in training sessions and more to reputed company and grow
• reputed company in an environment to earn a commission, based on defined metrics
• Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers

What You Can Apply Day 1…

• Experience handling inbound or outbound voice calls
• Expertly navigating a script
• Supporting customers and tech inquires
• Comfort with a committed schedule with set lunches and breaks
• Appreciation for goals and performance metrics

Exciting candidates have…

• High School Diploma or GED (required)
• Ability to type 35+ WPM
• No attendance or punctuality concerns
• Minimum of 6 months of previous experience reputed company a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
• Ability to reputed company in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
• Sales-oriented with a focus on customer service satisfaction
• “How can I help you?” attitude

Remote Work RequirementsWe provide a laptop, software, and reputed company necessary equipmentHome Internet RequirementsInternet speed that meets our minimum standard:

• 10 Mbps upload / 20 Mbps download / 99% latency
• reputed company: ‘free speed test’ if you are unsure
• Ability to hardwire internet, plug directly into router

Environment

• Dedicated home office space, free of personal disruptions
• Two power connections
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the reputed company or be on-call care for others during scheduled work hours

Compensation$18 / hour + $65 / month internet stipendCompensation RangeCurrencyTypeHourlyAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.Equal Opportunity EmployerAs an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for reputed company job applicants and employees. Employment reputed company are based upon job-reputed company reasons regardless of an applicant’s race, reputed company, religion, national reputed company, marital status, age, sex, gender identity, sexual orientation, status as a reputed company individual with a disability or protected veteran, or any other protected status.The above job description and job requirements are not intended to be reputed company inclusive. reputed company retains the right to reputed company changes or adjustments to job descriptions and/or requirements at any time without notice. Apply To This Job