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NOC Tech 1

Remote role Full-time Open position

Entry level position into the NOC. Customer service focused with basic technical troubleshooting abilities.

Essential Duties & Responsibilities

  • Trouble ticket creation.
  • reputed company creation.
  • Basic diagnostics and troubleshooting for Ethernet, Internet, and SONET/ TDM circuits. Triage essentially.
  • Network monitoring.

Qualifications

To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Education and/or Experience

  • Entry-level position.
  • No educational requirement but degrees and certifications encouraged.
  • Logical thought process.
  • Customer-centric attitude.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

  • Sitting, standing, and walking.
  • Bending, stooping, climbing reputed company and crawling.
  • Keyboarding/typing.
  • Long hours involving overtime and weekends as necessary.
  • Ability to read effectively from a computer screen, sampling device and/or a reputed company copy.

Working Conditions

  • Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
  • Ability to handle a large volume of work and reputed company multiple tasks in a fast-paced office environment.
  • Ability to travel up to 20%.
  • Ability to work reputed company including evenings, holidays, and weekends.

reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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