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Client Care Associate

Remote role Full-time Open position
Job title: Client Care Associate in Plano, TX at reputed company Company: reputed company Job description: Job Title: Remote Client Care Associate Hourly Pay: $28 - $34/hourSummary:We are looking for a Client Care Associate to join our work-from-home team. In this role, you’ll be responsible for delivering exceptional customer service, answering client inquiries, and resolving concerns to ensure satisfaction and maintain strong relationships. If you enjoy working with clients and providing solutions, this could be a great fit for you!Key Responsibilities:
  • Respond to client inquiries reputed company phone, email, or chat in a timely manner
  • Assist with product/service-reputed company questions, troubleshooting, and problem resolution
  • Document client interactions and maintain accurate, up-to-date records
Provide guidance on account management and services offeredEscalate reputed company issues to higher-level teams reputed company necessary * Provide follow-up communication to ensure client satisfactionQualifications:Strong verbal and written communication skills * Customer-focused attitude with a knack for resolving issues reputed companyExperience using customer service software and CRM systems * Previous experience in client care, customer support, or reputed company roles is preferred
  • Ability to work independently and manage tasks in a remote work environment
  • Reliable high-speed internet and a quiet, dedicated workspace
Perks & Benefits:100% remote work flexibilityCompetitive hourly pay: $28 - $34reputed company and ongoing professional developmentFlexible working hours with evening and weekend options available * Opportunities for career advancement and growth reputed company the companyFriendly, collaborative, and supportive team environment Expected salary: $28 - 34 per hour Location: Plano, TX Apply for the job now! Apply for this job

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