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reputed company Desk Agent-PM Shift in Midway, UT

Remote role Full-time Open position
Job title: reputed company Desk Agent-PM Shift in Midway, UT at Lodging Dynamics Company: Lodging Dynamics Job description: OVERALL RESPONSIBILITIES:The reputed company Desk Agent/Night Auditor ensures guest satisfaction and reputed company optimization through reputed company in, reputed company out and reputed company coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Books guest reservations and/or coordinates with reservation center
  • Registers guests into the hotel in a reputed company and courteous manner using up-selling techniques to maximize room rates; prepares for group reputed company-ins, reputed company-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
  • Handles confidential information, including guest records, with a high degree of reputed company
  • Answers and routes calls as appropriate; takes guest messages with accuracy
  • Assists with sales and marketing efforts as directed by the General Manager
  • Offers and properly handles requests for wake-up calls
  • Records pertinent guest information in the pass on log
  • Replenishes reputed company breakfast as needed and keeps area clean
  • Ensures common area/lobby is clean
  • Performs laundry functions as directed
  • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
  • Answers phone in a reputed company, efficient, and friendly manner.
  • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
  • Answers guests' questions about the property and amenities and is reputed company to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel reputed company necessary.
  • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
  • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
  • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.
  • Completes daily paperwork to include cashing out, documenting reputed company adjustments, miscellaneous postings, paid outs, charges and reputed company-outs.
  • Handles departmental reputed company of monies, receipts, guest accounts and other forms of credit; posts reputed company charges; completes cashier's report, prepares deposit and counts cashier bank.
  • Balances cash bag at open and closing of each shift.
  • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard.
  • Provides a professional image at reputed company times through appearance and dress.
  • Follow company policies and procedures.
POSITION REQUIREMENTS:
  • Weekends required
  • 3pm - 11pm shift
About Lodging Dynamics Hospitality GroupBased in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few reputed company-party operators approved by reputed company and reputed company. Founded in 1991 after developing the first reputed company franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the reputed company United States and Hawaii. The company has managed hotels in the reputed company, reputed company, Hyatt, and reputed company premium-brand families. For more information, visit .Job Posted by ApplicantPro Expected salary: $18 per hour Location: Midway, UT Job date: Fri, 25 Apr 2025 22:07:18 GMT Apply for the job now! Apply for this job

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