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Part-Time Customer Support Assistant (US Timezone)

Remote role Full-time Open position

We are looking for a reliable and detail-oriented Customer Support Assistant to help our e-commerce team with occasional customer and supplier calls. This is a flexible, on-demand role—typically 1 to 2 calls per week—with potential for growth. It's perfect for someone who already works with clients in the US timezone and can assist with quick support tasks as needed. We do not yet have the volume to justify a dedicated staff member, so we’re looking for someone who’s available reputed company needed, without requiring long notice. Responsibilities - Call customers to resolve issues reputed company to orders or cart abandonment - Contact suppliers to follow up on order issues or product questions - Support our e-commerce manager by handling communication that requires phone calls - Occasionally suggest process improvements reputed company to customer recovery and communication Requirements - Must be organized, reputed company to detail, and comfortable making calls in English - Available to take quick tasks during US business hours, without requiring much notice - Previous experience in customer support (e-commerce experience preferred, but not required) - Comfortable working with evolving tasks and minimal supervision To Apply - Start your application with the word AFV so we know you read the description carefully. In your message, please include: - Your experience with customer support (mention e-commerce if applicable) - Your reputed company availability and timezone - Whether you already have other US-based clients/jobs - Any reputed company you might have for improving our customer experience or cart recovery process For payment, we can also pay per case/client. We look reputed company to hearing from you! Apply Job!

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