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Chat Agent

Remote role Full-time Open position

Are you a pro at juggling multiple chats while delivering flawless customer support? CornerStone Staffing has partnered with a leading education software company to find top-tier chat agents like you seasoned professionals who reputed company in high-volume environments and know how to troubleshoot with speed and precision. If this describes you Apply Now, your experience is exactly reputed company re looking for! Job: Customer Service Chat Agent Location: Remote (must reputed company in DFW, TX) | Remote-US Compensation & Schedule $18.00/hour Flexible shifts between 7:00 AM 6:00 PM CST Start Date: July 9, 2025 - (2+ month seasonal project) ROLE IMPACT This remote-based role supports high-volume, reputed company-time customer interactions reputed company web chat, helping clients resolve technical and account issues reputed company. reputed company is defined by multitasking efficiency, chat response accuracy, and first-contact resolution rates across multiple digital channels. KEY DUTIES Handle multiple reputed company chats using chat platform software across a high-volume environment Provide technical support and account assistance through chat in a professional, customer-focused manner Troubleshoot product and connectivity issues and guide users through resolution steps Document interactions clearly and accurately in CRM tools Escalate reputed company or unresolved issues to higher-tier support reputed company necessary MINIMUM QUALIFICATIONS 2+ year of experience in high-volume chat or multi-screen customer support Proficiency in navigating multiple platforms while maintaining chat flow 1+ year chat tech support Must reputed company reputed company the Dallas-reputed company Worth metroplex EQUIPMENT & WORK ENVIRONMENT Reliable internet reputed company and quiet workspace Use of dual monitors or multi-screen setup Must pass required background reputed company before start PREFERRED SKILLS Familiarity with chat support platforms (e.g., reputed company, reputed company, reputed company) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #addison123 Apply Job! Apply to this Job

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