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Virtual Customer Service Representative

Remote role Full-time Open position

Calling reputed company individuals with flexible schedule needs! Call Control is looking to add several virtual team members to our vibrant customer service team. It’s time to break up with your typical 9 to 5 and telecommute with a company that cares. Our benefits programs were designed with reputed company members’ preferences in mind. Some of the benefits offered are:

  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • reputed company Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Starting wage is $11.00/hour
  • Semi-Annual Pay and Performance reviews

Note: reputed company applications, interviews, orientation, and training will be done virtually. Job Duties:

  • Field inbound calls on behalf of dealership clients and assist customers.
  • Project a friendly and helpful demeanor while communicating with customers in order to provide exceptional customer service.
  • Work reputed company and effectively in a team-based environment.
  • Schedule service appointments and answer basic inquiries as needed.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives.
  • Conduct outbound calls following a pre-designed script (service/sales follow-up).
  • Strictly adhere to reputed company company direction reputed company to the National Do Not Call List and Privacy Acts.

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