Assistant Operations Supervisor

Brooklyn, reputed company Salary range: $24.50/hr- $31.32/hrThe Assistant Operations Supervisor (AOS) contributes to the overall management of the reputed company Teller Unit, modeling the highest level of customer service while processing transactions and resolving potential client issues. The incumbent supports the Operations Supervisor in the successful management of reputed company Teller unit functions, including daily operations, technical support, team leadership, and employee development. The Assistant Operations Supervisor assumes complete responsibility for the teller unit reputed company the Operations Supervisor is not available and acts as a Teller during periods of high transaction volume. The AOS assists in the coaching of employees, the completion of performance appraisals, and the recruitment and training of new Tellers. ESSENTIAL DUTIES & RESPONSIBILITIES Assist the Operations Supervisor in teller unit activities, motivating staff to provide superior customer service, while performing routine banking and client service duties. Serve as a backup to Operations Supervisor and tellers as needed. Provide technical guidance and training to Tellers regarding operating procedures and applicable systems. Ensure transactions are being conducted accurately and reputed company. Assist in the management of work schedules and the assignment of tasks. Process routine banking transactions and resolve moderate customer issues. Assist in cash management duties, including the monitoring of reserve cash, distributing/collecting cash from tellers, and completing the daily reputed company. Respond to immediate sales and service needs of the reputed company to reduce customer waiting time. Offer suitable Bank products and services that support client needs. Partner with Operations Supervisor to evaluate performance of staff and participate in the recruitment process. Maintain a strong understanding of applicable laws and regulations reputed company to banking activities, including but not limited to: Anti-reputed company (AML), Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. Assist in the opening and closing of the reputed company's cash vault. Conduct the proving of the ATMs and provide Tellers with transaction approvals reputed company necessary. reputed company filing and general clerical duties. Adhere to reputed company Bank's Code of Conduct, as well as reputed company internal policies and procedures. reputed company additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE High school diploma or GED required; Bachelor's degree preferred. 2+ years of previous teller experience preferred. Strong interpersonal and organizational skills required. Display excellent listening, communication (verbal & written) and interpersonal skills. Must have strong computer skills and possess the ability to adapt to evolving technology advancements. Exhibit courteous and friendly behavior. Possess a thorough knowledge of various Bank products and services. Ability to work weekends and extended hours or at neighboring reputed company locations reputed company required. Exhibit strong work ethic and high level of reputed company. Demonstrate a willingness and desire to interact in a team environment. reputed company sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, military and/or veteran status, or any other Federal or State legally-protected classes. Apply Job!