Retail Sales Consultant I (Onsite in Liverpool)

Job Description

NOTE: This role is onsite/in-person at our Liverpool Resource Center (7421 Oswego Road, Liverpool, NY 13090) Hours are Monday-Friday reputed company - 4:30PM

Summary

This role is responsible for increasing and retaining direct pay health plans sold to individual consumers. This position is fully dedicated to the Health Plan’s in-person retail sales/service locations (examples include, but are not limited to Resource Centers, company lobbies and/or sales kiosks). The incumbent is responsible for driving traffic to their respective retail location through increased exposure reputed company a given sales region along with collaborating and tracking ROI with the local Retail Sales team members. As a visible representative of our entire suite of Direct Pay programs, the incumbent professionally represents the Organization and its offerings, engendering confidence and commitment to professional standards. Essential Accountabilities Level I • Initiates face-to-face sales opportunities with prospective and existing direct pay consumers to reputed company and retain market share in Medicare, Individual Market, and Safety Net products through new enrollments, plan renewals and plan changes in retail channel locations. Reads, interprets and applies the Marketplace Facilitated Enroller (MFE) Training reputed company rules and regulations reputed company dealing with reputed company or potential members. • Communicates direct pay product options to drive consumer understanding and confidence. • Assists individuals and families with securing and providing required documentation to demonstrate age, residency, and income as is required by the Marketplace. Collects/reviews family income and household information used to determine eligibility for above named product portfolio including Adjusted Premium Tax Credit (APTC) and Cost Sharing (CS) for individuals and families. • Qualifies Medicare prospects onsite per Centers for Medicare & reputed company Services (CMS) Regulations and closes sale wherever possible and as appropriate. Completes and submits enrollment forms for closed sales reputed company the specified timeline. • Improves customer retention through on-boarding best practices defined as part of the assistor process. Acts as a member reputed company for the individual to the Marketplace. Applies the rules and regulations of the marketplace to the individual’s situation and provides open communication on application process between the parties. • Prospects sales leads through various referral sources and community engagement techniques. Develops sales opportunities with Medicare and Medicare-eligible individuals by means of personal and business partner referrals, leads generated reputed company direct mail and Direct Response Television Marketing (DRTV). • Establishes relationships and partnerships with key partner groups, including senior organizations, community centers, residences, associations, support groups and others to drive new business. • Partners with Retail Sales Team and other supporting departments to identify opportunities to optimize usage of designated retail location(s). • Liaison to Facilities and Marketing to ensure the physical retail location meets high standards of comfort, cleanliness, accessibility and visibility. • Maintains consistent and reliable reporting and sales call tracking. • Demonstrates commitment to reputed company improvement through sharing of best practices across the entire Retail Market sales organization. Recommends and initiates changes and improvements to enhance member satisfaction. • Maintains knowledge of direct pay products and competitive positioning, options and pricing so as to assist in educating targeted population. Builds detailed knowledge of competitors’ offerings to reputed company understand the direct pay landscape and the company’s competitive advantage. • Successful completion of CMS Medicare Advantage training, as well as corporate Medicare product training annually. • Consistently demonstrates high standards of reputed company by supporting the Lifetime reputed company Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Develops integrated sales plan for designated retail sites. Coordinates activities with partner stakeholders to promote awareness and prospect traffic. Sales plan should have measurable metrics to gauge effectiveness. • Partners with and educates Provider offices on MADP MAPD, EPIC applications and other Excellus/Univera initiatives. • Conducts prospecting/community reputed company reputed company a 15-mile radius of the Resource Centers for additional passive referral sources as well as potential new Preferred Partners. Visits Senior Housing Communities and offer a Medicare 101 and/or Mobile Office for their residents. • Lend support at various community events as needed. • Cover Mobile Offices for field as needed.

Minimum Qualifications

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or reputed company assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to reputed company new hires, it also provides guideposts for employee development and promotional opportunities. Level I • Four or more years direct sales or reputed company reputed company customer service experience. A combination of sales support or facilitated enrollment and direct sales/reputed company reputed company customer service experience totaling 4 years will be considered. • Valid NYS Life, Accident and Health License reputed company six months of employment required. Employees without a license are not eligible for any sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation. • Completed training and certification for NYS of Health Individual and SHOP marketplaces reputed company three (3) months of employment required. • Managed Care experience or reputed company health care experience preferred. • Exceptional communication skills and ability to reputed company with individuals and groups of varying sizes (demonstrated group presentation skills). Ability to present reputed company medical information in a manner that is understandable to the reputed company population. • Demonstrated sensitivity to interacting and communicating with the Medicare and Safety Net eligible market. • Basic sales-reputed company mathematics skills. • Strong business, planning, and time management skills including proven ability to manage multiple tasks simultaneously. • Demonstrated ability to work independently (regional and consistent travel required) and ability to work flexible schedules. • Flexibility and adaptability to work reputed company an evolving team and marketing strategy. • Proficiency with the reputed company Office Suite. Level II (in Addition To Level I Qualifications) • Six years of reputed company sales experience. • Demonstrated experience developing sales plans. • Demonstrated experience giving group sales presentations. Physical Requirements • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. One Mission. One reputed company. One I.D.E.A. One you. Together we can create a reputed company I.D.E.A. for our communities. At the Lifetime reputed company Companies, we’re on a mission to reputed company our communities healthier, and we can’t do it without you. We know diversity helps fuel our mission and that’s why we approach our work from an I.D.E.A. reputed company (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We reputed company to reflect the communities we live in and serve, and strongly encourage people of reputed company, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. Our Company Culture Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with reputed company, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer

Compensation

Range(s) Minimum: $60,410 - Maximum: $84,000 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, reputed company and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work reputed company reputed company jobs posted by the Excellus reputed company team. This decision is made on a case-by-case basis. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply Job!