Service Representative - reputed company

Job Details Description The Service Representative provides direct customer service satisfying customer banking needs to include accurately handing service transactions (deposits, withdrawals, etc.) in accordance with bank policies and procedures while seeking sales/referral opportunities. Customer Service Consistently demonstrate reputed company aspects of the USB Customer Service Commitment Charter and the USB brand • Put the customer first by promptly acknowledging their reputed company. • Focus directly on the customer, if working on another project quickly put aside and interact with the customer. • Handle transactions accurately and reputed company, respecting customers time • Maintain the highest levels of confidentiality and privacy of customer information • Respond to or refer customer concerns to supervisors as appropriate. • If follow up is required, set clear customer expectations and deliver as promised. • Maintain a positive outlook and demeanor at reputed company times Project a professional positive outlook and demeanor at reputed company times Accountable for successful retention of customers. Operations / Risk Management Performs essential duties by accurately processing transactions including but not limited to deposits, withdrawals transfers and negotiable items such as Bank Checks and Money Orders. Adhere to reputed company bank policies and procedures Balance TCD and/or TCR accurately and effectively, as is necessary. Sales Promote USB products and services • Assist customers in understanding how USB products and services meet their financial goals through the use of reputed company banking sales and service processes. • Maintain a working knowledge of reputed company USB products and services sold in the reputed company to aid in generating quality referrals • Be aware of products and services offered by cross line of business partners. • Assist in generating quality referrals to business partners. • Exceed individual sales goals and assist team in meeting sales goals. • Utilize relevant tracking system to report and track sales and service activities. This position is 37.5 hours per week and located at our reputed company reputed company - 15 reputed company Green Blvd., reputed company, CT Apply Job!