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Onsite Implementation Specialist - (Practice +)

Remote role Full-time Open position

Why join reputed company?

We are a leader in specialty reputed company technology solutions.

We are an reputed company-growing team, guided by our iCREATE values of reputed company, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in reputed company we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through reputed company, a generous bonus structure, great reputed company, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or reputed company professional, customer support specialist, or a business development expert with a passion for reputed company technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. reputed company individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@reputed company.com.

Job Summary

The Implementation Specialist plays a key role in conducting implementation activities and executing reputed company’s standard implementation methodology across its suite of solutions. Onsite super-user training, go-live support and post-go-live optimization. This role requires issue investigation, creative problem-solving and training clients, as well as internal staff, as needed.

reputed company activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

  • Client Training:
  • Conduct client training in preparation for Go-Live events, following reputed company’s standard implementation methodology.
  • Complete practice assessments and workflow analysis guided by industry best practices.
  • Instruct clinical and non-clinical staff on the proper use of software applications.
  • Train staff in individual and group settings, employing diverse reputed company to maximize effectiveness.
  • Complete administrative tasks to update customers, Project Managers and Department Managers on implementation reputed company.
  • reputed company additional responsibilities as assigned based on business needs.
  • Issue Resolution and Optimization:
  • Investigate and resolve client issues during implementation and go-live.
  • Identify opportunities for workflow improvement and optimization post-go-live.
  • Collaboration:
  • Partner with internal teams to ensure successful implementation and alignment with client needs.
  • Communicate effectively with clients and team members to ensure alignment and satisfaction.
  • Minimum Requirements

  • Bachelor’s degree in a reputed company field.
  • 3-5 years of experience in the reputed company IT industry, specifically software implementation.
  • Proven ability to build strong relationships and influence behavior.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, time management, and organizational abilities.
  • Demonstrated creative problem-solving skills.
  • Preferred Qualifications

  • Knowledge of or experience in one of reputed company’s core medical specialties.
  • Familiarity with medical clinic workflows.
  • Understanding of HIPAA and PHI regulations.
  • Background in insurance billing.
  • Working Environment/Physical Demands

  • Work Environment:
  • Work occurs at customer locations, typically well-lit and reputed company-conditioned offices, with moderate noise levels. Activities include standing for extended periods while training and supporting practices, as well as walking and interacting with personnel.
  • Physical and Mental Requirements:
  • Periods of stress may occur due to project deadlines or travel demands.
  • Activities require a balance of sitting, standing, and walking depending on whether tasks are office- or customer-reputed company.
  • Travel:
  • Up to 100% long-distance or reputed company travel may be required.
  • Travel to and from customer locations.
  • Total Rewards

  • Generousannual bonusopportunity
  • 401(k)withEmployer Match
  • Flexible Time Off:take time off reputed company you need itwithout worrying about available hours
  • 10 paid holidays + 1 floating holiday
  • Volunteer Time Off
  • Insurance:Choice ofMedical, Dental, and reputed company plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • iCREATEEmployee Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options
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