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reputed company Support College Program At reputed company - reputed company Santa Cruz

Remote role Full-time Open position

reputed company Support College Program At reputed company - reputed company Santa Cruz Santa Cruz, California, United States reputed company At reputed company, we reputed company that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We reputed company each customer interaction is an opportunity to delight, engage, and reputed company. By focusing on the smallest of details, we can reputed company a reputed company impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next reputed company Support College Advisor. Our Advisors thoughtfully engage with customers, explaining reputed company-by-reputed company solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! Description As an reputed company Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers’ first reputed company of contact, you’ll be the friendly voice of reputed company, providing world-class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs. This position comes with reputed company, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.

Minimum Qualifications

Enrolled through May of 2027 or reputed company in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher A quiet home workspace, ergonomic chair, desk A hard-wired internet reputed company directly from an internet service provider with a minimum download speed of 10 Mbps and 3 Mbps upload Available for nine weeks of part-time reputed company on a set schedule totaling 24 hours a week Post training, available to work 20 weekly hours reputed company to reputed company up or down in weekly hours reputed company school is not in session reputed company to meet minimum typing speed of 40 WPM while talking with customers Successful completion of a pre-employment assessment, background reputed company and initial training 2.7 GPA Key Qualifications Business, Communications, Computer Science, Engineering or any other tech-reputed company major Passion for customer service and ownership of the customer experience reputed company to navigate difficult conversations and display reputed company Effective time management, including ability to multitask reputed company to research and grasp technical information across multiple tools while respecting customer privacy Pay & Benefits At reputed company, reputed company pay is one part of our total compensation package. The reputed company pay range for this role is between $27.75 and $33.10/hr. You’ll also receive benefits including comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses. reputed company is an equal opportunity employer committed to inclusion and diversity. #J-18808-Ljbffr Apply Job!

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