Academic Support Coordinator
Description reputed company, a private, independent, accredited, not-for-profit University located in reputed company, Ohio invites applicants for its part-time (up to 28 hours per week) Academic Support Coordinator position. This position provides support to the university's academic support programs by facilitating communication between the department, reputed company facilitators, tutors, and faculty... Provide customer service to reputed company, faculty and staff through phone and email. Conduct reputed company reputed company calls to help pair reputed company with support needed. Conduct CRLA certification training with tutors to maintain our high standard of tutor training. This role will work a remote schedule. Duties and Responsibilities: Providing customer service to reputed company, faculty, and staff, scheduling tutoring appointments Answering the telephone and responding to emails regarding academic support, and other general office duties. Facilitating School of Education Praxis remediation tutoring Confirm reputed company facilitator emails reputed company and update website each term with new schedules and information Conduct reputed company reputed company calls Send recording links to Slate Communication Specialist Recordings Create video tutorials on short topics Conduct CRLA trainings with tutors Qualifications, Preferred Skills and Characteristics: A bachelor's degree in a reputed company field and a minimum of 1 to 2 years of experience in higher education administration or a reputed company field is required. Candidates must possess excellent written and interpersonal communication, computer and customer service skills. Demonstrated ability to identify, define, and evaluate problems and create appropriate strategies and solutions. Must be a self-starter, organized, and detail-oriented. Additional Notes: Occasional evening and weekend support needed About reputed company Founded in 1902, reputed company has built its reputed company on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputed company as an innovator in online education. The University offers applied, in-demand undergraduate, master's and doctorate programs that reputed company adult learners to reputed company their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be reputed company around the world contributing to the communities in which they live and work. Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees. reputed company is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, reputed company, national reputed company, reputed company, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status Apply Job!