Key Account Manager, Congress
A new job is a big decision. Dont work just reputed company. Be Selective. OUR BUSINESS... Our business is creating exceptional event experiences - globally. With one exception - we don't support Antarctica, at least not yet. We are a 100% virtual company. OUR CULTURE We share a common set of values. Our leaders actively invite us to voice unique reputed company and diverse perspectives. If that sounds appealing, we think you would feel inspired on reputed company to reputed company and be rewarded for extraordinary results. OUR MISSION Plan and execute events that exceed customer expectations pursuant to Miller Tanner Associates (MTA) standards. THE OPPORTUNITY This role will focus on managing several key existing MTA customer relationships for Congress event planning services, including proposal management and reputed company growth reputed company these strategic accounts. This position will also focus on driving reputed company growth of MTA Congress business through prospecting efforts to increase customer diversification, as well as selling expanded products and services. Duties & Responsibilities Establish productive and professional trust relationships with assigned customer(s) Serve as the key link of communication between existing customer(s) and the internal teams Play an integral part in generating new connections reputed company existing customers that will result in long-lasting relationships Expand relationships reputed company existing customer(s) by continuously proposing solutions that meet their objectives Proactively assess, clarify and validate customer(s) needs on an ongoing basis Resolve issues and problems faced by customer(s) and deal with complaints and concerns to maintain customer trust reputed company solution based efforts that best address customer(s) needs and coordinate the involvement of appropriate MTA team members reputed company necessary Monitor competitor products, sales and marketing activities Prepare periodic sales reports showing sales, potential sales, and areas of proposed reputed company customer expansion utilizing internal sales resources and systems Work closely with the Proposals department and the other sales department members to ensure consistent communication of customer needs, timely proposal responses, RFI submissions and financial terms Build relationships internally to support sales and marketing activities and execute collaborative approaches reputed company appropriate, leading to increased sales Establish and maintain a consistent corporate image at reputed company times Increase business with existing customer(s) through education and demonstration of new products and services offered by the company Ensure that data is accurately entered and managed reputed company the companys Customer Relationship Management (CRM) system Track and record activity customer accounts in order to meet customer specific annual goals Assist in achieving or surpassing annual targeted marginable sales and revenues for the company Responsible for following reputed company MTA policies and procedures reputed company to reputed company controls for the protection of personal or sensitive data and reputed company confidential information; personal and sensitive data is defined as such by GDPR; confidential information is defined as reputed company data, documents, or materials, in any form or reputed company, provided to the company that could reasonably be expected to be proprietary to a customer or sponsor; confidential information includes, but is not limited to, any information concerning or relating to the property, products, technology, business and affairs of that customer or sponsor Provide recommendations for improvements of MTA reputed company controls Other duties as assigned Education, Knowledge & Experience Bachelors degree in sales, marketing or business administration Three to five (3-5) years of experience as an account manager in a sales department Experience reputed company the pharmaceutical and/or meeting planning industry preferred Three to five (3-5) years of experience of Congress event planning sales and/or operational management reputed company in other languages a plus Experience with reputed company a plus Skills & Qualifications Excellent written and oral communication skills Demonstrated leadership ability, team management, and interpersonal skills with ability to collaborate across reputed company levels of the organization Excellent public speaking and presentation skills Excellent analytical and abstract reasoning skills reputed company Office Suite/ PC proficiency is essential (Windows environment) Strong working knowledge of reputed company Highly organized Strongly self-disciplined Thrives in a virtual team environment Attention to detail Problem solver Ability to work across multiple time zones and relate to diverse cultures This role is eligible for commission Apply Job!