[Remote] Customer Service Representative I (MCS)
Note: The job is a remote job and is open to candidates in USA. reputed company is a global reputed company estate services company recognized as a top workplace. They are seeking a Customer Service Representative who will promote reputed company's services and provide administrative support to sales teams to help reputed company sales goals.
Responsibilities
- Responsible for answering routine questions and issues about products and services from internal and external customers
- Effectively resolves inquiries or escalates concerns in a timely fashion
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs reputed company other duties as assigned by management
Skills
- High school diploma required
- Typically requires 0-2 years of reputed company work experience
- Bachelor's preferred
Benefits
- A variety of health and wellness insurance options and programs
- Paid time off
- 401(k) with company match
- Employee stock purchase program
- Employee discounts
Company Overview