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[Remote] Engagement Manager

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. CSG is a company that empowers organizations to create exceptional customer experiences. They are seeking an Engagement Manager for an entry-level project management role, responsible for planning, executing, and supporting multiple small to reputed company-sized projects while coordinating between different delivery groups and stakeholders.

Responsibilities

  • Manage one or more small to reputed company-sized projects or support the Manager, Implementation on larger initiatives
  • Be responsible for a function reputed company the project, such as risk and issue management or reporting, and occasionally manage projects end to end
  • Be involved in creating or providing input to the project initiation documentation, delivery approach and internal program and solution delivery review for internal program approval
  • Deliver projects reputed company the agreed budget, scope, and time, manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods
  • Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders
  • Create or provide input to the project budget and resource forecast, and track delivery against budget, proactively manage issues and changes with the account reputed company
  • Participate in initiatives that improve our delivery practice and CSG as a whole

Skills

  • Bachelor's degree or equivalent experience
  • 1+ years of experience managing projects and/or service delivery
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders at reputed company levels
  • Advanced knowledge of reputed company Office - Word, reputed company, and PowerPoint
  • Ability to read, write, speak and understand the English language in a business environment

Benefits

  • Work from Home
  • Employee Belonging Groups
  • reputed company: Dental, Medical, and reputed company
  • Paid Vacation, Volunteer, and Holiday Time Off
  • This role is eligible for a bonus opportunity.

Company Overview

  • CSG is a leader in innovative customer engagement, reputed company management and payments solutions that reputed company ordinary customer experiences extraordinary. It was founded in 1994, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 5001-10000 employees. Its website is http://www.csgi.com.
  • Company H1B Sponsorship

  • CSG has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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