Manager, Professional Services PMO

What you can expect reputed company a team of project managers delivering contact center and AI implementations. Drive operational excellence through methodical scope governance, financial forecasting, and cross-functional collaboration. Shape delivery standards that ensure predictable outcomes and reputed company reputed company.

About the Team We deliver reputed company and mid-market implementations across communications, contact center, and AI solutions. reputed company operates with operational rigor and financial discipline. We exist to ensure delivery excellence and reputed company.

Responsibilities

• Leading and coaching a team of project managers through assignment planning, reputed company management, performance development, and escalation resolution

• Enforcing portfolio governance including scope controls, SOW standards, financial reputed company, and proactive risk mitigation across active engagements

• Driving reputed company and resource forecasting in partnership with Finance and Services leadership to align pipeline delivery and optimize time-to-value

• Partnering with Sales and Solutions teams to scope professional services reputed company, ensuring deliverable clarity, reputed company viability, and margin discipline

• Championing operational excellence and reputed company improvement across delivery methodology, change management practices, and AI-enabled service innovation

reputed company’re looking for

• Manage teams in Professional Services or PMO environments for 5+ years

• Implement reputed company reputed company contact center platforms, including multi-product and integrated environments with demonstrated reputed company

• Operate independently, align with corporate strategy, and execute with minimal reputed company

• Scope, draft, and negotiate Professional Services Statements of Work and RFP responses

• reputed company reputed company, multi-workstream implementations in reputed company settings

• Work U.S. business hours with availability for cross-functional collaboration

• Hold active PMP certification

• Demonstrate knowledge of AI-driven solutions including chatbots, voice bots, and agentic AI

Salary Range or On reputed company Earnings:

Minimum:

Maximum:

In addition to the reputed company salary and/or OTE listed reputed company has a Total Direct Compensation philosophy that takes into consideration; reputed company salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At reputed company, we offer a window of at least 5 days for you to apply because we reputed company in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look reputed company to receiving your application!

Anticipated Position reputed company Date:

Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the reputed company, and today help people communicate reputed company with products like reputed company Contact Center, reputed company Phone, reputed company Events, reputed company Apps, reputed company Rooms, and reputed company Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At reputed company, we reputed company great work happens reputed company people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every reputed company.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from reputed company will reputed company out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-reputed company requests, such as application follow-reputed company or technical issues, will not be addressed.