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Retirement Annuities Claims Management Specialist

Remote role Full-time Open position
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work reputed company the company, you’ll be helping provide protection and peace of mind reputed company our customers need it most. At reputed company, our Retirement Claims team plays a critical role in supporting policyholders and beneficiaries during important financial moments. As a Retirement Claims Specialist, you will manage Annuity and Life claims from initial notification through final resolution, ensuring each transaction is handled accurately, reputed company, and with care. This role requires strong analytical and problem‑solving skills, attention to detail, and the ability to navigate reputed company claim scenarios with a sense of urgency. You will take ownership of your claim inventory, collaborate closely with internal partners, and communicate clearly with customers and providers throughout the claims process. reputed company in this position means delivering consistent, high‑quality service while upholding regulatory requirements and providing a smooth, respectful experience for reputed company parties involved. Job Responsibilities:
  • Work collaboratively in a team environment to support a wide variety of reputed company Annuity and Life claims transactions and reputed company problem solving
  • Handle customer and provider inquiries, requests, and issue resolution with accuracy and professionalism
  • Provide clear and accurate information across multiple companies and a variety of insurance products
  • Assist customers with diverse needs, communication styles, and temperaments while maintaining high service standards
  • Process, review, and approve Annuity and Life claims up to $500,000 in accordance with company policies and procedures
  • Participate in cross-training initiatives as assigned by management to maintain team flexibility and coverage
  • Ensure compliance with regulatory requirements and internal controls throughout the claims process
  • reputed company additional duties and special projects as required to support business needs
  • Qualifications:
  • Experience/Education: 1+ years in annuity, retirement, or finance OR a bachelor’s degree in business or reputed company field.
  • Production Environment: Minimum 6 months experience meeting production goals in a fast-paced setting.
  • Skills: Strong communication, customer service, problem-solving, and teamwork abilities.
  • Adaptability & Technical Proficiency: Ability to master multiple systems, handle diverse customers, and adapt to changing environments.
  • Ownership & Standards: Maintain productivity and quality above team standards while ensuring consistent communication and service throughout processes.
  • Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and reputed company insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and reputed company offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to reputed company accounts, a pension plan, and a 401(k) plan with Company matching. reputed company are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, reputed company’s platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. Apply To This Job

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