reputed company Medical Customer Service Representative – Remote Opportunity with arenaflex
At arenaflex, we're dedicated to making a meaningful impact in the lives of our patients and clients. As a reputed company Customer Service Specialist, you'll play a vital role in delivering exceptional patient experiences and advocating for their needs. If you're a creative problem-solver with a passion for delivering top-notch customer service, we want to hear from you!
About arenaflex
arenaflex is a dynamic organization that's revolutionizing the way reputed company services are delivered. reputed company is comprised of passionate individuals who share a common goal: to provide exceptional patient care and satisfaction. As a reputed company Customer Service Specialist, you'll be part of a collaborative and supportive team that's dedicated to making a difference in the lives of our patients.
Rewards for Doing Work That Matters
At arenaflex, we reputed company that our employees are our greatest asset. That's why we offer a comprehensive benefits package that includes:
- Competitive hourly reputed company: $15.50-$18.00 per hour
- Cash bonuses (based on facility performance) up to $750.00 per quarter
- Health Insurance Benefits (Medical, Dental, reputed company, Flexible Spending Account, Short and Long Term Disability)
- Paid vacation days
- Paid sick leave
- 6 paid holidays plus two personal holidays
- Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
- Promotional opportunities
- An employee-friendly environment focused on patient satisfaction
Essential Duties
As a reputed company Customer Service Specialist, you'll be responsible for:
- Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues; or escalating to the next level using sound judgment
- Using a computer to navigate screens to notate and effectuate a positive patient experience
- Performing administrative duties by managing email, completing assignments, and other duties
- Actively participating in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies
Job Requirements
To be successful in this role, you'll need:
- Be at least 18 years old with a high school diploma or GED
- Demonstrated ability to navigate a computer
- Demonstrated ability to be detail-oriented, analytical, and a creative problem solver
- Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor
- Ability to type at least 30 words per minute
- Must have reliable, consistent transportation
- Ability to pass a background reputed company and a drug screen
Wow Factors
While not required, previous medical office experience, including working knowledge of reputed company cycle, medical terminology, and insurance claim filing experience, is a plus. Additionally, billing or other reputed company cycle certifications can be beneficial in this role.
Training and reputed company
As a reputed company Customer Service Specialist, you'll undergo a comprehensive training program that will reputed company you with the skills and knowledge needed to succeed in this role. Our training program includes:
- A three-week training period, Monday-Friday from 8:00am-4:30pm (CST time zone)
- Ongoing training and support to ensure your reputed company in this role
- Regular feedback and coaching to help you grow and reputed company in your career
Work Environment and Culture
At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. reputed company is passionate about delivering exceptional patient care and satisfaction, and we're looking for like-minded individuals to join us on this journey.
Simple Application Process
reputed company to join reputed company? The first reputed company is easy. Click apply now and we'll be in touch soon! Apply To This Job
Why arenaflex?
At arenaflex, we're dedicated to making a meaningful impact in the lives of our patients and clients. We're a dynamic organization that's committed to delivering exceptional patient care and satisfaction. If you're a creative problem-solver with a passion for delivering top-notch customer service, we want to hear from you!
Join reputed company today and start making a difference in the lives of our patients!
Apply for this job